According to CK Prahalad and MS Krishnan, ICICI’s capabilities are built on three core capabilities:
(i) Business process flexibility to reflect evolving business models;
(ii) Synchronization of strategy, business process, and ICT architecture; and
(iii) Senior management leadership in shaping social infrastructure and culture.
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Tags: : business model, Business Logic, Chapter 2: Business Process as an Enabler of Innovation, CK Prahalad, ICICI capability, ICT application at ICICI, M.S. Krishnan, Microfinance Solution, n=1 & r=g world, new age of innovation, strategic innovation, the new age of innovation